Unprecedented Equipment Warranty
Scentual Sun sells only the finest equipment available on the market today. All of our systems have been specially reconfigured and properly sized to meet the demanding needs of a commercial airbrush tanning business and the professional airbrush tanning artist.
When installed to Scentual Sun specification, all compressors, regulators, moisture traps, and pre-assembled line sets are warranted by Scentual Sun in addition to the manufacturers warranty for a period of one year against defects in material and workmanship. All airbrushes are warranted for a period of five years.
At Scentual Sun we realize that building your business is hard enough without having to worry about the performance of your equipment. If any part of your system fails during the warranty period for reasons other than damage or misuse we offer a free, mail in replacement guarantee. The shipping charges are your only responsibility. This minimizes down time, maximizes profits, and leaves the potential headache of dealing with warranty claims to us. This just further demonstrates that we are your “partner i
Return and Exchange Policy
All equipment; compressors, spray guns, hose assemblies, over spray units may be returned only if unused and in it's original packaging within fourteen days from the date the equipment was received. The return shipping is the customers responsibility and must be insured for it's full purchase price. Any insurance claims arrising from consequental damage from return shipping will be solely the customers responsibility. Refused orders will be inspected for damage and the customer is responsible for original shipping charges plus the restocking fee. Scentual Sun will not accept damaged returns or refund any monies received from the initial purchase on damaged equipment or equipment we determine to have been used. Any and all returned equipment provided it meets the above requirements will be subject to a 30% restocking fee.
Returns on consumables such as lotions and sprays will not be accepted on any basis. Once these items leave the control of Scentual Sun they cannot be resold due to product liability issues.